Control Tower Coordinator (large dedicated account)

November 26, 2019 at 12:21

Posted 3 years ago

Our Client

One of the world’s largest freight management companies serving our customers with integrated supply chain solutions that deliver cargo by sea and air. A strong network of offices, air and ocean hubs worldwide makes our client throughly a global player in logistics services. The Netherlands has operating facilities in both Schiphol (Airfreight) and Rotterdam. (Ocean freight). The strength of our client is their focus on building long-term partnerships with customers by developing services that work and by maintaining our ‘can-do’ mentality. This results in excellent and loyal relationships with their customers

Due to growth of our Control Tower Team in Schiphol-Rijk we are recruiting a customer focused, innovative and result driven:


The Job

Together with the team you are the first point of contact in case of questions, requests and issues related to all activities for a dedicated customer.

You respond to questions/ requests in a proactive, professional and constructive manner. You are a problem solver and are able to find perfect fit solutions.

You will provide administrative support to the operational team such as; timely & correct invoicing of global inbound activities (e-invoicing), intercompany invoicing towards sister offices, timely & correct reporting towards the customer & internal organization and assist in making reports. In this job you will work from our office at Schiphol-Rijk and report to the Control Tower Manager.


– You have a higher vocational working and thinking level (HBO) and have 2-5 years experience in a coordinating role.

– You have excellent communication skills in Dutch and English (written & verbal) and have good intercultural skills.

– You are an experienced user of one or more IT systems used within the freight forwarding industry and MS Office applications.

– You have a well developed financial insight regarding logistic processes.

– You are an accurate organizer with strong business acumen able to plan his activities efficiently and keep the overview.

– You are customer-oriented, creative and a representative team player.

– You are flexible in working hours and have a service focused attitude, willing to solve issues outside regular working hours if needed.

The offer

A pragmatic, efficient, and challenging company culture, where customer focus, flexibility, and a can-do mentality are appreciated. We believe in being consistent, honest and to the point.  


Please contact Hélène Leerschoon by email: or by phone:  06-53195891

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